We’re of the firm belief that keeping customers promises is how we’ll win and we’re excited for this role to play an integral part of the customer journey. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user. You will be excited for an opportunity that allows you to be an important member of an exceptional company, be willing to ask questions when you’re unsure, and take initiative when you’re passionate about a topic/solution/process.įinally, you’ll need to be a self-starter, comfortable with ambiguity, willing to challenge the status quo, and a strong team player. Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow. The ideal candidate is hungry to learn, excited to cross-functionally collaborate, driven to deliver optimal customer experiences, and is excited to learn from and teach others. The role is perfect for strong team players that want to have impact across the company and with our customers.

The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations. If you’re excited about having strong internal collaboration, writing quality code, and building products with high customer impact - this is the place for you! We’re driven by the delight of our customers and know that our best work comes when we take care of each other and encourage each other to do our best work together. You get to control your destiny and shape your future at Hightouch. We value high-trust, low ego, and tons of ownership. We care less about 'years of experience' and more about the impact you are able to make. We are a quickly expanding team and believe in diverse backgrounds.

Hightouch is based in San Francisco, is remote-friendly, and backed by leading investors such as Amplify Partners, Bain Capital Ventures, Y-Combinator, and ICONIQ. Hightouch’s vision is a future where everyone can take action on their data. With our solution, customers across every business unit can see customer data at the right time, take action on it, and build automations to streamline critical processes while also giving data teams confidence with developer-friendly tooling that helps them control, monitor, and debug their workflows with ease. Hightouch was founded on the notion that every business team-sales, marketing, support, success-needs (no, deserves!) access to relevant, accurate, and real-time customer data.Įnter: Hightouch’s Data Activation Platform. Data Warehouses have become the obvious choice for storing your data from various sources, but once the data is stored, making the data actionable for all business units has always been a challenge.until now.

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